RosCar Mallorca » Privacy Policy

Privacy Policy

This Privacy Policy is drafted in accordance with the EU General Data Protection Regulation (GDPR – Regulation (EU) 2016/679) and the Spanish Organic Law 3/2018 of 5 December (LOPDGDD) on the Protection of Personal Data and guarantee of digital rights.

This policy explains how RosCar Mallorca (“we”, “our”, or “Company”) collects, uses, and protects personal data of users of the website https://roscarmallorca.com/ (“Website”).

We operate as an aggregator of car rental services in Mallorca and cooperate with local car rental companies.

1. Data Controller

Website name: RosCar Mallorca
Website: https://roscarmallorca.com/
Contact email: [email protected]

The Data Controller is responsible for processing personal data in compliance with applicable Spanish and EU legislation.

2. Personal Data We Collect

  • First and last name
  • Email address
  • Phone number
  • Car booking details (rental dates, pick-up and drop-off location, vehicle type)
  • Technical data (IP address, browser type, operating system, device data)
  • Any information voluntarily provided via forms or email

3. Purpose of Data Processing

  • Processing requests and car rental bookings
  • Transferring data to partner rental companies to fulfill bookings
  • Communication regarding bookings or changes
  • Website administration and service improvement
  • Compliance with legal and regulatory obligations

4. Legal Basis for Processing

  • User consent
  • Performance of a contract or pre-contractual measures
  • Compliance with legal obligations
  • Legitimate interest (security, service improvement, fraud prevention)

5. Data Recipients

  • Local car rental companies in Mallorca
  • IT, hosting, and technical service providers
  • Public authorities when legally required

Personal data are not sold or shared for marketing purposes without explicit consent.

6. International Data Transfers

If data are transferred outside the European Economic Area (EEA),
such transfers will be carried out in accordance with GDPR and with appropriate safeguards.

7. Data Retention

Personal data are retained only for as long as necessary to fulfill the purposes
for which they were collected and to comply with legal obligations under Spanish law.

8. User Rights

  • Right of access
  • Right to rectification
  • Right to erasure (right to be forgotten)
  • Right to restriction or objection
  • Right to data portability
  • Right to withdraw consent at any time

Requests can be sent to [email protected]. Proof of identity may be required.

Users also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).

9. Cookies

This Website uses cookies and similar technologies. More information is available in a separate Cookie Policy.

10. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for their content or privacy practices.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy. The current version will always be available on this page.

12. Contact Information

Email: [email protected]

RosCar Mallorca